The Diverse Role of Consultants in Industrial Relations

Industrial Relations Consultants


Consultants in industrial relations usually focus on managing relationships between the employer and the employees.

 

These industrial relation consultants can act as a mediator between the unions which are formed by the employees and the management of a company. If there is a dispute these consultants will work with both parties to find a resolution that suits everyone involved.

They work of consultants in industrial relations co-exists with personnel or human resource administration people. The work of consultants in industrial relations is similar to that of human resource managers.

 

The Different Responsibilities of Industrial Relation Consultants

 

The work of consultants in industrial relations can be divided into different categories. There might be inner as well as outer responsibilities of the consultants with respect to a company.

When consultants in industrial relations work on behalf of a company, they handle the industrial relations of the unions and management as well as the relations with other suppliers or vendors. The job of the consultants in industrial relations with respect to handling employee union relationship are diverse. The nature of the company will determine the work of consultants in industrial relations.

 

Work for Unions

 

When a company has factories in different areas, the job of consultants in industrial relations consists of visiting the different factories and understanding the structure of the unions of the employees in these sites. There may be regional and centralised unions in such companies.

The workings of these unions, their demands and relationship with the management are looked into by the industrial relation consultants. The consultants in industrial relations will advise the unions as well as management. The role of the consultants in industrial relations needs to be an independent one.

 

Tasks Handled by Industrial Relation Consultants

 

The focus of the responsibilities of the consultants in industrial relations can be in different areas such as:

  • Benefits
  • Recruitment
  • Compensation

In all such areas, the unions. The task of the consultants in industrial relations is to understand their demands and to negotiate terms with the management on behalf of the unions.

The consultants in industrial relations need to see the point of view of the employees as well as management in such communication. With successful intermediation, the consultants in industrial relations are able to set a successful working environment between employees, unions and management.

 

Liaison with Vendors

 

In many cases, the consultants in industrial relations need to work with suppliers and vendors outside the company. It is necessary for a company to have a successful partnership or relationship with the suppliers or the vendors. The consultants in industrial relations need to intermediate such agreements or workings. The framework of such relationships could be established by the consultants in industrial relations. The communication model is also handled by consultants in industrial relations.

 

Different Roles in Different Organisations

 

Consultants in industrial relations offer their services to different companies. The nature of work of the consultants in industrial relations has changed with the times. Before, the work of consultants in industrial relations was mainly to handle union demands. Today, the consultants in industrial relations look into office management and employee motivation programs too.

Again, the relationship between partners, vendors and other industrial partners is managed by industrial relations consultants. The role of consultants in industrial relations differs from one company to another. There are many companies that need the consultants in industrial relations to play a PR role towards the market and customers.